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In-House Marketing Manager - Worldmark Scottsdale and South Moun
SCOTTSDALE AZ 85258
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90673766

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  4 Views, 0 Applications  
 
In-House Marketing Manager - Worldmark Scottsdale and South Moun
As the world's largest developer and marketer
of flexible, points-based vacation ownership products, Wyndham Vacation
Ownership has developed or acquired more than 220 vacation ownership
resorts throughout the United States, Canada, Mexico, the Caribbean, South
America and the South Pacific. Wyndham Vacation Ownership develops and operates
an expansive portfolio of resorts, managing comprehensive vacation ownership
sales, marketing, and consumer financing operations. The company's seven
primary consumer brands include: CLUB WYNDHAM® at , WorldMark by
Wyndham at , CLUB WYNDHAM ASIA® at , WorldMark South Pacific Club by Wyndham at -timeshare , Shell
Vacations Club at , Margaritaville
Vacation Club® by Wyndham at and WYNDHAM
CLUB BRASIL at SM at .



Nearly 900,000 owner families worldwide and an
extensive and diverse portfolio of resorts make the company a vacation
ownership powerhouse. In 1991, the company revolutionized the traditional
timeshare model with the launch of points-based ownership allowing owners the flexibility
to choose the timing, duration, location and accommodation options for their
vacations. Today, Wyndham Vacation Ownership's commitment to product innovation
has led to the development of a new business model -- Wyndham Asset Affiliation
Model (WAAM). The model allows Wyndham Vacation Ownership to add world-class
vacation options for owners by affiliating with high-quality standing
condominium inventory, utilizing the company's industry-leading sales and
marketing expertise to sell vacation ownership interests.



We are currently
recruiting a motivated **In-House** **Marketing Manager** to join our growing list of Wyndham resorts in Phoenix and Scottsdale. This position will be overseeing marketing operations at the Worldmark South Mountain Preserve and our newest addition, the Worldmark Scottsdale.





Wyndham Vacation Ownership is the
world's largest vacation ownership company with an impressive list of
world-renowned destinations. We've grown and excelled by remaining true
to our corporate values of integrity, accountability and exceptional customer
service. It is the strong values and Count On Me! service promise of
being respectful, being responsive and delivering great experiences exhibited
by our team that continues to set us apart from the rest.




JOB SUMMARY: Responsible for all internal marketing activities at the resort level. Primary responsibilities include direct management of Marketing Coordinators, maintaining an acceptable penetration rate of resort occupancy, maintaining an excellent owner experience, and coordination with Resort, Front Line sales, In-House sales and Corporate/Regional In-House Marketing Directors/Managers.





**RESPONSIBILITIES** :






+ Direct supervision of In House Marketing Coordinators: train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).

+ Maintain total site marketing penetration of at least 60%.

+ Resolve issues pertaining to tour statuses, bookings, coding and etc.

+ Order and maintain departmental supplies (collateral material, uniforms, etc.)

+ Maintain copies of invitations and daily tour manifests for reference purposes.

+ Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.

+ Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.

+ Compile data on each Marketing Coordinators performance.

+ Prepare additional reports deemed necessary by management.

+ Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow.

+ Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.

+ Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).

+ Submit employee payroll in timely manner.

+ Perform other related functions not listed.



+ Bachelor's degree preferred

+ Excellent verbal and written communication skills; must maintain a high level of professionalism at all times

+ Previous Wyndham marketing experience strongly desired.

+ Minimum of 1 year In-House Marketing experience

+ Experience managing multiple sites preferred

+ Marketing expertise specific to timeshare preferred

+ Ability to effectively coach, counsel and motivate direct reports

+ Provide exceptional customer service and follow exemplify CountOnMe Service.

+ Ability to efficiently multi-task and negotiate effectively

+ Working knowledge of marketing databases

+ Ability to recruit, train and develop employees

+ Detail oriented and accurate and demonstrated problem solving ability

+ Ability to carry out responsibilities in accordance with the organization's policies and applicable laws


Please contact Yann H. Lorch, at 623.340.3301 or yann.lorch@wyn.com for immediate consideration.

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